Why rent when I can own?

This is the part you never have to replace again! Gone are the days of having to purchase an expensive phone system, pay the phone company for phone lines, and pay a “phone guy” to come out to make changes, etc. Your current phone system can be removed and recycled. In the past, companies usually purchased phone system hardware at a large capital expense and owned it for a long period of time; a fixed set of phones and capacity was purchased and it needed upgrading (at an additional capital expenditure) as the company grew. Think about it. Buying a phone system is like buying a car. Just a few short years after the purchase of a premise-based phone system, it’s out of date and worth just pennies on the dollar. You don’t want to waste your precious capital on hardware, software, and professional services. Especially when the quality, reliability, and business continuity of our hosted VoIP telephone system rivals traditional high-end enterprise phone systems.

Does your phone system replace my current phone provider?

Yes! We replace your phone company. We provide the hosted telephone system, along with the “phone lines” for you to make calls. Your “phone bill” goes away and you will have a single monthly invoice from us. Best of all, you never have to deal with “the phone company” or “cable company” again! You would still have an invoice for your Internet service from your ISP.

Is it easy to make changes to the system?

With our hosted VoIP system all phone support is included with your monthly service. If you need a change made just let us know and we will get it done in a timely manner.

Can I conduct conference calls?

Yes, you can! Users can make 3-way conference calls right from their desk phone. We also have a conference bridge solution that allows anyone to call into your system for large group calls & conference calls.

What phones are supported? Will my current phones work with your system?

1010 Technology Center provides Yealink phones. If you’re currently using another hosted telephone provider & have phones from them, chances are you can use them with our system as well. Otherwise, we will help you select the right phones for your business needs.

Can I keep my existing phone number?

Absolutely! We handle porting your phone number over to our system which takes 5-7 business days.

What are the benefits of switching to a hosted VoIP system?

A hosted VoIP telephone system is a complete business solution that includes calling plans and has all of the functionality of a traditional phone system but a hosted solution offers enhanced flexibility, scalability, significant cost savings & advanced features.

How does a hosted VoIP system work?

With a hosted VoIP system you don’t have physical phone lines at your office any longer. Everything is hosted on our secure server. Your calls then go through the internet to all of your connected & registered devices for your extension.

What happens if my internet connection goes down?

We usually recommend having redundant internet connections with two different internet service providers but you don’t have to. Your calls will automatically stay contained within your voicemail system allowing callers to leave voicemails still. We can even forward your calls to any telephone number you want if your internet goes down. Our mobile app can also be used as a backup so you will never miss a call!

Do you provide fax services?

Yes! We offer a virtual fax solution where inbound faxes can be sent to your email in PDF form & you can also send faxes out from your email as well or use our portal. If you want to keep your physical fax machine we have a solution for that as well!

How is your service different from the national VoIP providers I have read about?

The big, national providers rely on the “sell, ship and pray” method of implementing a hosted telephone service. This means they sell you the service, ship your phones, and pray that they work. Here at 1010 Technology Center we analyze your local area network (LAN) along with the quality of your Internet connection (WAN) and make recommendations to ensure that your call quality will be near perfect. We will properly configure your router for VoIP traffic, or advise you if you need an upgrade before using VoIP. We then personally install all of your new phones and provide hands-on training for your employees.

特性 & 好处

下面列出的是我们提供的托管电话VoIP服务的一些功能. 我们位于密歇根州阿尔佩纳，但也愿意为所有北密歇根州提供服务. 请立即与我们联系，进行免费的现场咨询 & 电话系统分析!

调用功能

语音信箱功能

无限的地方 & 美国的长途电话.S. & 加拿大的任何延期
本地号码可携性(LNP) -保留您现有的电话号码
电话录音-按座位收费，对律师事务所很有用!
紧急服务(e911)
汽车服务人员
待机定制音乐
你的内容在这里
会议管理器(如WebEx/GoToAssist)
未接来电转到手机
会议桥
语音转邮箱
呼叫中心呼叫队列
实时用户仪表板
软电话支持-与我们的自定义iOS或安卓应用程序, 你可以用你的移动电话拨打你的办公室号码作为来电显示!
完整呼叫报告

语音邮件到电子邮件-虚拟机作为声音文件发送到您的收件箱!
语音信箱转录! 你的语音邮件被转换成文本，并通过电子邮件发送给你与声音文件录音.
你的虚拟机会发到你的邮箱, 当你不在办公室时，你可以立即在智能手机上收听你的工作虚拟机.
自定义语音邮件问候选项
视觉等待指示灯:与IP话机的信息指示灯配合使用, 如果不使用语音信箱发邮件

与购买传统的办公电话系统相比，使用托管电话系统有许多关键优势 & 模拟电话线:

初期成本节约 -您不需要为购买办公室电话系统进行大量的前期投资，也不需要对其进行维护. 该系统采用托管电话解决方案，由1010技术中心操作和维护.
持续的成本节约 ——一般, 从长远来看，托管VoIP服务电话系统的实现比传统电话系统更具成本效益. 这些持续的节省是在初始节省之外的.
地理上的灵活性 -当你的办公室电话系统是虚拟的，员工可以在任何地方工作. 你可以让员工在家办公，在其他办公室办公，甚至用手机办公.
当地的存在 -托管电话系统允许您在您没有物理位置的城市获得本地虚拟号码，这允许您在全国任何地方创建虚拟存在或开设虚拟办公室.
信誉 -适用于小型企业, 虚拟系统可以通过向客户提供听起来专业的电话解决方案，给他们带来即时的可信度. 传统的电话系统对于较小的组织来说通常成本过高.
可伸缩性 -传统电话系统受限于其可处理的用户数量, 以及您从当地电话提供商处购买了多少条线路. 虚拟系统可以随着您的业务的需要而扩展和增长.
快速设置 -托管电话解决方案可以让您快速启动并运行, 与传统的电话系统相比.
易用性 -简单的电话与直观的界面意味着您的员工可以成为高效的电话用户，而无需大量的新培训.

特性 & 好处

调用功能

语音信箱功能

与购买传统的办公电话系统相比，使用托管电话系统有许多关键优势 & 模拟电话线:

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